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FAQ's
Simply add your favorite items to the cart and proceed to checkout. No account is required.
We accept major credit and debit cards, as well as secure online payment methods displayed at checkout.
Yes, a confirmation email is sent automatically once your order is completed.
We currently ship across Europe and the United Kingdom.
Orders are prepared within 24–48 hours. Delivery usually takes 7–12 business days depending on your location.
Yes. Once your order is shipped, you’ll receive a tracking link by email.
We accept returns for damaged products or unopened items in new condition within 14 days of delivery.
Use our contact form or the chat widget on the bottom right to reach our support team. Mention your order number for faster handling.
Check each product page for details, as some items may have special policies.
We occasionally provide reductions for returning customers. Keep an eye on our emails and social media for updates.
You can reach us anytime through:
- The chat widget (bottom right of the page)
- Our contact form
- Email: contact@elossa.store
For faster responses and easier order tracking, we recommend using the chat widget or contact form.
Elossa is a premium lifestyle brand built around quality, care, and trust. Every product we offer is designed to elevate your daily routine with reliability and comfort.